About our fees

Health Care and Pension Card holders get 15% off vet services. Please bring your card to every visit, as discounts can’t be backdated. The discount doesn’t apply to microchips, medication, food or consumable products.

Standard consultations are about 20 minutes, for straightforward visits like teeth checks or a single problem. Complex consultations are about 30 minutes, for more than one problem, older pets or ear problems.

We can’t give quotes over the phone for X-rays, dental work, CT scans or other procedures. Your vet will give you an estimate after examining your pet.

Fees

Consults

::tab Weekday | Consults | Standard price | Concession price | | --- | --- | --- | | Standard consult (20 min) | $98.00 | $83.30 | | Complex consult (30 min) | $156.00 | $132.60 | | Revisit standard | $73.00 | $62.05 | | Revisit complex | $124.00 | $105.40 | | Second opinion (30 min) | $156.00 | $132.60 | | Exotic pet | $156.00 | $132.60 | | Exotic pet revisit | $124.00 | $105.40 | | Dental estimate consult | $98.00 | $83.30 | ::tab Saturday | Consults | Standard price | Concession price | | --- | --- | --- | | Standard consult (20 min) | $118.00 | $100.30 | | Complex consult (30 min) | $188.00 | $159.80 | | Revisit standard | $89.00 | $75.65 | | Revisit complex | $149.00 | $126.65 | | Second opinion (30 min) | $188.00 | $159.80 | | Dental estimate consult | $118.00 | $100.30 |

Vaccinations

::tab Weekday | Vaccinations | Standard price | Concession price | | --- | --- | --- | | C3 | $122.00 | $107.30 | | C5 | $142.00 | $124.30 | | Kennel cough | $129.20 | $114.50 | | F3 | $122.30 | $107.30 | | F3 + FIV | $142.00 | $127.30 | | New patient vaccination (C5 or F3) | $50.00 | $50.00 | ::tab Saturday | Vaccinations | Standard price | Concession price | | --- | --- | --- | | C3 | $122.00 | $107.30 | | C5 | $142.00 | $124.30 | | Kennel cough | $129.20 | $114.50 | | F3 | $142.00 | $124.30 | | F3 + FIV | $162.00 | $144.30 | | New patient vaccination (C5 or F3) | $50.00 | $50.00 |

Emergency

::tab Emergency | Emergency | Standard price | Concession price | | --- | --- | --- | | Emergency consult | $195.00 | $165.75 | | Emergency revisit (>72 hours) | $116.00 | $98.60 |

Desexing

::tab Desexing | Desexing | Standard price | Concession price | | --- | --- | --- | | Cat – male (castration) | $198.00 | $168.30 | | Cat – female (spey) | $297.00 | $252.45 | | Dog – male (castration), under 20 kg | $472.00 | $401.20 | | Dog – male (castration), 20–40 kg | $540.00 | $459.00 | | Dog – female (spey), under 20 kg | $540.00 | $459.00 | | Dog – female (spey), over 20 kg | $690.00 | $586.50 | | Cat – pregnant* | $70.00 | $59.50 | | Dog – pregnant or in season* | $113.55 | $96.50 | | Flat-faced (brachycephalic) breeds* | $173.00 | $173.00 | ::footnotes * Additional fee, on top of the desexing price.

Specialist surgery

::tab Specialist | Specialist surgery | Standard price | Concession price | | --- | --- | --- | | Specialist surgical consultation (30 min)* | $195.00 | $165.75 | | TPLO / CBLO / CCWO (1–50 kg) ^^Orthopaedics^^ | $5,400.00 | $4,590.00 | | TPLO / CBLO / CCWO plus patella luxation correction ^^Orthopaedics^^ | $6,600.00 | $5,610.00 | | Patella luxation – one knee ^^Orthopaedics^^ | $4,500.00 | $3,825.00 | | Patella luxation – both knees ^^Orthopaedics^^ | $7,800.00 | $6,630.00 | | Fracture repair – simple to moderate ^^Orthopaedics^^ | $4,800.00 | $4,080.00 | | Fracture repair – complex ^^Orthopaedics^^ | $8,100.00 | $6,885.00 | | Arthrodesis (any joint) ^^Orthopaedics^^ | $6,200.00 | $5,270.00 | | Femoral head ostectomy ^^Orthopaedics^^ | $4,000.00 | $3,400.00 | | Mandibulectomy, without CT ^^Orthopaedics^^ | $4,500.00 | $3,825.00 | | Mandibulectomy, with CT (2 regions) ^^Orthopaedics^^ | $5,500.00 | $4,675.00 | | Maxillectomy, without CT ^^Orthopaedics^^ | $5,200.00 | $4,420.00 | | Maxillectomy, with CT (2 regions) ^^Orthopaedics^^ | $6,200.00 | $5,270.00 | | Mass removal – simple, without CT ^^Soft tissue^^ | $3,800.00 | $3,230.00 | | Mass removal – simple, with CT (2 regions) ^^Soft tissue^^ | $4,800.00 | $4,080.00 | | Mass removal – complex, without CT ^^Soft tissue^^ | $5,200.00 | $4,420.00 | | Mass removal – complex, with CT (2 regions) ^^Soft tissue^^ | $6,200.00 | $5,270.00 | | Splenectomy, without CT ^^Soft tissue^^ | $5,000.00 | $4,250.00 | | Splenectomy, with CT (2 regions) ^^Soft tissue^^ | $6,000.00 | $5,100.00 | | Liver lobectomy or adrenalectomy, without CT ^^Soft tissue^^ | $6,000.00 | $5,100.00 | | Liver lobectomy or adrenalectomy, with CT (2 regions) ^^Soft tissue^^ | $7,000.00 | $5,950.00 | | Gastric dilatation-volvulus (GDV) ^^Soft tissue^^ | $5,500.00 | $4,675.00 | | Thoracotomy ^^Soft tissue^^ | $6,500.00 | $5,525.00 | | Enterotomy or enterectomy ^^Soft tissue^^ | $4,500.00 | $3,825.00 | | Perineal hernia – one side ^^Soft tissue^^ | $4,500.00 | $3,825.00 | | Perineal hernia – both sides ^^Soft tissue^^ | $6,500.00 | $5,525.00 | | Anal sacculectomy – one side ^^Soft tissue^^ | $3,000.00 | $2,550.00 | | Anal sacculectomy – both sides ^^Soft tissue^^ | $4,000.00 | $3,400.00 | | Screw tail amputation ^^Soft tissue^^ | $4,000.00 | $3,400.00 | | Limb amputation ^^Soft tissue^^ | $5,000.00 | $4,250.00 | | Cholecystectomy ^^Soft tissue^^ | $5,500.00 | $4,675.00 | | Perineal urethrostomy ^^Soft tissue^^ | $4,200.00 | $3,570.00 | | Vulvoplasty ^^Soft tissue^^ | $3,200.00 | $2,720.00 | | Cystotomy ^^Soft tissue^^ | $3,800.00 | $3,230.00 | | Ectopic ureter – one side ^^Soft tissue^^ | $5,000.00 | $4,250.00 | | Ectopic ureter – both sides ^^Soft tissue^^ | $5,800.00 | $4,930.00 | | BOAS surgery (palatoplasty, tonsillectomy, alaplasty) ^^Soft tissue^^ | $3,500.00 | $2,975.00 | | TECA – one ear, without CT ^^Soft tissue^^ | $5,200.00 | $4,420.00 | | TECA – one ear, with CT ^^Soft tissue^^ | $4,600.00 | $3,910.00 | | TECA – both ears ^^Soft tissue^^ | $6,800.00 | $5,780.00 | | Laryngeal tieback ^^Soft tissue^^ | $4,600.00 | $3,910.00 | | Salivary mucocele, without CT ^^Soft tissue^^ | $4,200.00 | $4,185.00 | | Salivary mucocele, with CT ^^Soft tissue^^ | $5,200.00 | $4,420.00 | | Laparoscopic liver biopsy ^^Minimally invasive^^ | $3,300.00 | $2,805.00 | | Laparoscopic gastropexy or desexing ^^Minimally invasive^^ | $3,800.00 | $3,230.00 | | Laparoscopic bladder stone removal ^^Minimally invasive^^ | $3,200.00 | $2,720.00 | | Ventral slot (includes CT) ^^Neurosurgery^^ | $6,600.00 | $5,610.00 | | Hemilaminectomy (includes CT) ^^Neurosurgery^^ | $6,600.00 | $5,610.00 | | Spinal fusion (wobbler, thoracolumbar or lumbar) ^^Neurosurgery^^ | $8,000.00 | $6,800.00 | | Spinal fracture repair (includes CT) ^^Neurosurgery^^ | $8,000.00 | $6,800.00 | ::footnotes * All procedures need a specialist consultation first. If you go ahead with surgery, the consultation fee comes off the total. Prices include surgery, 24 hours in hospital and take-home medication. Diagnostic tests are extra. Final costs can vary with your pet's needs.

Payment and admission terms

Payment at discharge

Payment is due in full when your pet goes home.

Hospital admission deposit

A deposit is needed before your pet is admitted and treatment starts. It’s based on the high end of your vet’s treatment estimate. During a stay, the outstanding balance after the deposit can’t go over $2,000.

Dental reservation fee

A $150 reservation fee is due when you book a dental procedure. You’ll get a refund or credit if you cancel or reschedule at least 48 hours before.

Card payments

We don’t accept American Express or JCB cards, because of their high transaction fees.

Payment support

Please talk to our team at check-in or on the phone if you’d like help with care and payment options. If you have a limited budget, let your vet know at the start of your appointment, so they can explain the costs and options for each treatment.

Centrelink Advance Payment

You may be able to apply for a Centrelink Advance Payment to help with vet costs, through your Centrelink online account.

Pet insurance

If you have pet insurance, have your provider’s name and your policy number ready before your appointment, so we can process your claim without delays. If we can’t process it at payment, you’ll need to pay in full and we’ll give you the paperwork to claim.

GapOnly® payments

We’re a GapOnly® partner. If your insurer is a GapOnly® partner, you may be able to claim your benefit when you pay. Let us know at check-in. Claims can only be made during GapOnly® business hours.

No interest loans

We’ve partnered with Bendigo Family and Financial Services, who offer no interest loans to eligible customers. Call them on (03) 5441 5277, or ask our team to make an enquiry for you, ideally before your appointment.

Buy now pay later

We accept Humm, Zip Pay, Afterpay and VetPay. Please look at your options before your appointment.

Financial support is available

If cost is a barrier to your pet getting care, please talk to us. We’ll work with you on options, so your pet gets the care they need.

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Fees and payments