Ordering a prescription
North Melbourne: request online or by phone. Order your pet’s prescription medication or food using our request form, or call 03 9328 3021, press 2, then press 4 for the dispensary. Please allow 3 to 5 working days for your order to be ready. You can collect it from our dispensary in the main hospital building, or we can post it to you for about $19.
Campbellfield: prescriptions from our Campbellfield clinic are filled on-site at the clinic. Please call us on 03 9328 3021 or visit the clinic to order.
Repeat prescriptions
We can only supply prescription medication for pets who have been treated at Lort Smith and are still under our care.
- If your pet is on ongoing medication, they’ll need regular check-ups before we can provide more repeats. How often depends on their condition, and your vet will let you know.
- If another vet now manages your pet’s condition, please get repeats from them.
- If your pet is treated at another clinic, we can supply their medication after a consultation and examination at Lort Smith, and with records from your vet showing what’s been prescribed.
Products we stock
You don’t need a prescription for:
- flea and tick treatments
- heartworm prevention
- intestinal wormers
- shampoos and conditioners
- pet sunscreen and fly repellents
- joint supplements for arthritic dogs and cats
- Hill’s Pet Nutrition food.
Some parasite treatments cover one type of parasite, such as fleas, and others cover several. Our dispensary team can help you find the right one for your pet.