Support services
Advocacy

Rehome your pet

Deciding to rehome your pet is never easy. We’re here to help you work out what’s best for you both.

Talk to our Adoption Centre

Open


Pets are admitted by appointment only.

We’re here to help you and your pet

Life doesn’t always go to plan, and sometimes caring for a pet becomes harder than you expected. Whatever has brought you here, you’re welcome to talk to us, and you won’t be judged. We’ll help you look at ways to keep your pet with you. If surrendering your pet to our Adoption Centre in Campbellfield turns out to be the right choice, we’ll guide you through each step and look after them with care.

Before you decide

We’d always rather help you and your pet stay together, and sometimes there’s a way through that isn’t obvious at first. Depending on what’s going on, one of these might help:

  • Money is tight or life feels tough right now: our support services and payment options may be able to take some of the pressure off.
  • Your pet’s behaviour is a struggle: many issues improve with training or a behaviour consultation.
  • Your cat is spraying, roaming or unsettled: desexing can help calm many of these behaviours.
  • Your pet’s behaviour has suddenly changed: pain or illness, like a sore tooth or a urinary infection, can sometimes be the cause. A vet check can help rule this out.
  • You’re moving to a rental: Victorian law makes it easier for renters to keep their pets.
  • You’d like to find them a new home yourself: ask friends, family and colleagues you trust, or get in touch with your pet’s breeder or a breed club.

Support that could help

Support services

Practical help when you’re going through a tough time.

Puppy and dog training

Positive, reward-based training for dogs of every age.

Behaviour consultations

Help from our behaviour vet when things feel harder to manage.

How surrendering your pet works

If you decide that surrendering your pet to us is the right choice, here’s what happens next.

Step 1

Tell us about your pet

Fill in a surrender enquiry form so we can get to know your pet and work out whether we’re able to help. An enquiry doesn’t guarantee we can accept your pet, but it’s the best place to start.

Step 2

We’ll get in touch

Pets come to us by appointment only, once we have space. Depending on how many animals are in our care, this can take anywhere from a few days to several weeks.

Step 3

Come and see us

Your appointment will take up to 45 minutes. It’s our chance to learn as much as we can about your pet, so we know how best to care for them.

What to bring to your appointment

Having these ready will help your appointment run smoothly.

A $50 surrender fee for each animal, which goes towards their care while they’re with us

Vaccination, desexing and microchip certificates

Any medical history you have

If you’re not the owner, a signed letter from the owner giving you permission

Familiar things from home, like their bedding and toys, to help them feel settled

After your pet comes to us

Every animal who comes into our care has a full vet check and behaviour assessment, so we can get to know them and give them what they need.

We can’t promise that every animal will be adopted, as this depends on their health and temperament. We’ll talk this through honestly with you at your appointment. Please know that we will never euthanise an animal who can be rehomed.

To protect everyone’s privacy, we can’t share details about your pet’s new family.

Ready to talk to us?

Start with a surrender enquiry form, or give our Adoption Centre a call on 03 9287 6428 for cats and small animals, or 03 9287 6429 for dogs.