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Veterinary referrals

Specialist, emergency and intensive care for your patients in North Melbourne, with every patient referred back to you.

Working together for your patients

We work alongside referring vets to care for patients who need emergency, intensive or specialist surgical care. We’ll keep you informed throughout their treatment and refer every patient back to you for ongoing care. As a not-for-profit charity, our work also helps keep people and pets together and supports families who are doing it tough, so your referral makes a difference beyond the consult room.

How we support your clinic

Our emergency hospital in North Melbourne is open from 8:00am to 10:00pm every day, including public holidays. We can support you with:

  • A trusted after-hours option for your clients, including those on low incomes
  • An experienced surgical team, including a specialist surgeon, for emergency procedures
  • Intensive care, with vets onsite 24/7 to monitor hospitalised patients
  • CT scans, with specialist reporting by VetCT and results sent to you
  • Affordable consultation fees, with reduced costs for eligible Health Care Card holders

We always refer patients back to you, and we don’t compete for ongoing care.

How to refer a patient

Step 1

Call our referral line

Call us on 03 9328 3021 to talk through your patient’s needs with our team.

Step 2

Send your client’s details and patient records

Complete the referral form below so we have everything we need before your patient arrives.

Step 3

We’ll keep you informed

We’ll update you during treatment and send a discharge summary when your patient goes home.

Patient referral form

  • Referring Veterinarian

  • Client Info

  • Patient Info

  • Attachments and Additional Comments

  • Drop files here or
    Max. file size: 200 MB.
    • Please confirm the following

    Specialist surgery referrals

    For specialist surgery, you can also email [email protected] for referrals, advice, free interpretation of radiographs and free clinical advice on complex or uncertain cases.

    For any other questions or feedback about referrals, email [email protected].

    Need to talk through a case?

    Call our referral line on 03 9328 3021. We’re here from 8:00am to 10:00pm, every day of the year.